Yamaha

turning heads and revving hearts through a redefined user experience

As a leading brand in the motor sports category, it came time for Yamaha Motor Canada to upgrade their online and ecommerce experience to remain competitive and better align to their customers’ needs. Enter theturnlab team for an ongoing project involving customer journey mapping, persona development, web design & development, and media AOR strategy.

welcome to our lab

first, data exploration

then, insight discovery

Users want a clean, focused user experience
Highlight product photos, customer reviews, specs
More interactive elements (e.g., product personalization)

insight-driven solutions

Clean, focused UX/UI
Integration of technology and finance systems
Fluid digital and ecommerce ecosystem
Early deposits and configurator – a first for Yamaha Canada!

Over 80% of consumers stated a one month or more purchase journey, indicating a lengthy research phase with multiple consideration factors.

the execution

(setting the bar high for UX/UI and technology excellence)

wireframes

creative expedition

Visit yamaha-motor.ca for the full experience

Yamaha doesn’t just build recreational vehicles, they create experiences. Our logo and website design for Yamaha Motor Adventures gives fans the opportunity to find their next adventure.

Visit yamaha-motor.ca for the full experience

90% of survey respondents felt affection for the brand.

the results

year-over-year website traffic:

“We were highly impressed with theturnlab’s deep experience developing enterprise-level web and ecommerce solutions,” says John Delanty, Manager Digital Marketing at Yamaha Motor Canada. “But what sealed the deal were the insights they brought to building an exceptional user experience through research-driven customer persona and journey mapping.”

Let's Turn the Tide

Say hello, we’d love to hear from you